IC24 - Care Navigator Vacancy

Do you have a passion for patient care and thrive in a fast paced people focused environment? IC24 is looking for a compassionate adn efficient Care Navigator to be the welcoming face of our Hastings Primary Care Hub. This is your chance to be at the heart of healthcare - helping people access the right services, supporting clinical teams and ensurnig the highest standards of care.

What We’re Looking For

• Someone with excellent communication and customer service skills

• A team player who’s also confident working independently

• Highly organised with strong attention to detail

• Comfortable using IT systems and committed to accurate data recording

• Flexible and proactive, able to adapt to the needs of the service

• A commitment to maintaining patient safety and confidentiality

What You’ll Do

• Welcome and register patients professionally and courteously

• Direct patients to the appropriate services following NHS guidelines

• Answer telephone calls, handle patient queries, and book appointments

• Provide vital admin support including data entry, filing, photocopying, and more

• Support clinical staff to ensure seamless service delivery

• Contribute to clinical governance and quality improvement initiatives

Location                     Hastings hub

Hours Available          19 hours per week

What’s in it for you:-

• Hourly rate is £12.25 per hour

• Enhanced Bank Holiday rates (if appropriate & dependable on role)

• Additional annual leave above statutory minimum based on service

• Opportunity to join the NHS Pension Scheme

• Free 24/7 independent counselling service

• Learning and development opportunities

• Free membership to our reward and discount platform

• Access to Blue Light Card and other NHS Discount Schemes

Interested? Apply here by 29th July 2025